Melissa supports LynLake team members and providers to ensure they have everything in place (e.g., people, facilities, systems, processes) to deliver excellent client care.

Mai-Lia advocates for best care by working closely with clients in addressing their unique needs, and coordinating services.

Karen Carlson works directly with clients with billing questions and payment plans as well as send out welcome emails, Good Faith Estimates, and Square contracts. Can cross-cover benefits and other financial areas.

Dina serves as a lead and liaison to the team of licensed Psychotherapy providers at LynLake. In addition, Dina collaborates with the operations team to develop, implement, and maintain efficient systems, policies, and procedures and ensure excellent client care.

Supporting medication management prescribers and their clients.

Oversees site operations, site managers, office allocations, furnishings, and supply orders. Responsible for site-related policies and procedures.

Christina Rates completes the credentialing and recredentialing of all providers at Lyn-Lake. She also maintains all of the provider documents.

Sue Rau guides therapist trainees in developing their therapeutic skills, knowledge, and confidence

Steph supports the practice as a Referrals Specialist, by being an intentional, trauma-informed advocate for individuals requesting services.

Provides insurance benefit checks and client responsibility estimates for psychiatry clients.

Marcus provides business development support for Lyn Lake Practitioners (Assistance with setting up legal structure, identifying tax type and determining appropriate caseload etc.)

Emily supports licensed clinicians and wellness providers, consults on best practices, and oversees clinical program development.

Kate West guides therapist trainees in developing their therapeutic skills, knowledge, and confidence.

Shavonne Edison is in the supportive role as a Billing Assistant, where she helps the practice with Billing, Remittances, and Charging.

Jen oversees the Training Department including the Clinical Supervision Program, Internship Program and Professional Development initiatives.

Kelly Heagle guides therapist trainees in developing their therapeutic skills, knowledge, and confidence.

Helping clients connect with providers for medication management services.

Angela assists in the referral of clients who may need the expertise of LynLake Registered Dietitians, who can provide nutrition services for a variety of eating and body image support.

Rachael provides assistance with administrative tasks at LynLake.

Nicole Urbach oversees insurance billing and client payment as well as accounting for LynLake.

Angela Gray assists with leading and facilitating the implementation, maintenance, and support of systems and technologies (i.e: EHR, Help Desk, etc.) at LynLake. In addition, Angela also provides onboarding training for providers to ensure compliance & regulatory practices are adhered to.

Prakriti operates as a liaison between the prescribers, psychiatric assistants, and the leadership team. She works to optimize internal workflows and ensure an excellent client experience.

Ester supports the psychiatric team and connects clients with medication management services.

Mikki supports the practice’s professional development including educational workshops, provider engagement, and professional development for all providers and the professional community at large.

Suzanne supports the growth and wellbeing of LynLake through strategic business development efforts that integrate a relational leadership approach.